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Privacy and cookie statement Citrus Andriessen

Privacy statement

The General Data Protection Regulation (GDPR) requires organisations that process personal data to provide clear information to data subjects (the persons whose data is being processed) about this processing. By means of this statement, Citrus Andriessen, as controller, complies with this information obligation.

Citrus Andriessen attaches great importance to the correct and careful handling and security of personal data. The organisation therefore complies with all the requirements of national and European privacy legislation.

Contact data

If you have any questions about this privacy statement, the processing or protection of your personal data or if you wish to invoke any of your legal rights (which are explained in more detail in this privacy statement), contact:

Controller
Citrus Andriessen B.V.
Almystraat 10A
5061 PA Oisterwijk

CoC 64751570

Telephone: +31 13 528 63 63
Email: privacy@citrusandriessen.nl

What will your personal data be used for?

Your personal data provided via the website, by email or in writing, can be used by Citrus Andriessen for the following purposes:

  • making contact, among other things for customer satisfaction surveys or market research, or the answering of questions or providing advice / information upon request;
  • processing (open) job applications or reactions to vacancies;
  • subscribing to and sending our newsletter by email and/or other content publications;
  • supporting products or services that you have purchased from us;
  • obtaining insight into the use of our website;
  • improving and evaluating our website and services;
  • conducting a proper administration and the required internal management;
  • handling complaints and resolving disputes.

Citrus Andriessen only processes the personal data obtained for the above purposes. If the personal data will be used for other purposes, prior to processing contact will be made to inform you of the changes in this statement and to give you the opportunity to object to further processing.

Legal basis for the processing

Each of these purposes has its own legal basis for processing. These legal bases are:

  • the consent granted by you (e.g. for sending the newsletter);
  • the taking of measures at your request prior to the conclusion of an agreement (e.g. for the processing of job applications);
  • the processing is necessary for the performance of an agreement entered into with you (e.g. for the performance of our service agreements);
  • the processing is necessary for us to be able to comply with a legal obligation (e.g. for the legal storage and registration obligation, also for tax purposes);
  • the processing is necessary for the protection of the legitimate interests of the controller or a third party.

Where Citrus Andriessen processes personal data on the basis of your consent, you have the right to revoke this consent at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.

Where Citrus Andriessen processes personal data on the basis of the weighing of interests, Citrus Andriessen will make the legitimate interests explicit and communicate these to the data subjects.

Where processing is carried out on the basis of a legal or contractual obligation, or the processing is a necessary condition for the conclusion of an agreement and/or the data subject is obliged to provide the personal data, the data subject will be informed of this efore processing and it will also be made clear what the consequences are if the data subject does not provide these data. Of course, Citrus Andriessen will only ask for those personal data that are necessary for achieving the purposes described.

Retention periods

Citrus Andriessen limits the storage of personal data to the period strictly necessary,
whereby the following applies:

  • When processing personal data for the execution of an agreement: as long as the agreement is in force. After termination of the agreement the data will be removed, unless the personal data is still relevant because of a post contractual relationship or otherwise.
  • In the case of job applications: as long as the procedure is ongoing. At the end of the procedure, the data will be deleted after four weeks at the latest, unless permission is given for the data to be retained. In that case the data will be retained for another year.
  • For general contact requests: as long as there is continuous contact on one and the same subject. After a contact request has been closed, the data will be deleted after four weeks at the latest.
  • When subscribing to the newsletter and/or other content publications: as long as one is subscribed to the medium in question and consent for processing has been granted. In the event of cancellation or withdrawal of consent, the data will be deleted within four weeks.

Individual rights

Under the privacy legislation you have various individual rights which you can invoke. These include the right to inspection/copy, the right to rectification, the right to erasure (the right to be forgotten), the right to limit the processing concerning the data subject, the right to object and the right to transfer data. These rights are not absolute, in the sense that they must always be respected in all cases. Citrus Andriessen will inform you within one month after the submission of a request to exercise a right, of the follow-up given to this request or any extension required before it can be granted. The exercise of your right(s) is in principle free of charge and can be done by submitting a request via the contact details mentioned in this statement. However, the right to object to the use of data for direct marketing purposes is absolute. Unsubscribing from our newsletter or any other commercial communication addressed directly to you will thus be fully respected.

Security measures

Citrus Andriessen has taken appropriate technical and organisational measures to protect personal data against loss or any form of unlawful processing. Thus, only the necessary persons have access to the data and our security measures are effective and regularly checked.

AP, Dutch Data Protection Authority

If, despite our careful approach to the processing and protection of personal data, you have a complaint about this, you have the right under privacy legislation to submit a complaint to the Dutch Personal Data Authority (AP). See the website of the AP: https://autoriteitpersoonsgegevens.nl/

Changes to privacy statement

This privacy statement is subject to change. The changes will be published on this website and clearly communicated to visitors and other data subjects.

Cookie statement

1.1. Use of cookies

Citrus Andriessen uses cookies on this website (text files that are placed on your computer) to enable the website to function properly, to gain insight into the functioning and effectiveness of the website. The data collected is not used to track the activities of individual users. By agreeing to this, you consent to the placing of cookies. You can disable or delete cookies via your browser settings; it may then no longer be possible to use all the features of the website.

1.2. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc.Google Analytics uses ‘cookies’ (text files placed on your computer) to help the website analyse how users use the site. The data generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this data for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this data to third parties where required to do so by law, or where such third parties process the data on Google’s behalf. Google will not combine your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. Please note that in this case you may not be able to use all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

1.3. Facebook, Twitter, Google + and LinkedIn

This website includes buttons to promote or share pages on the social networks Facebook, Twitter, Google + and LinkedIn. The buttons are realized by a code provided by the networks. This code places a cookie, among other things. Read the privacy statement of Facebook, Twitter, Google + and LinkedIn to see what they do with your personal data that they process with this code.

1.4. Newsletter

Citrus Andriessen offers a newsletter with which we keep you informed about the news concerning Citrus Andriessen and developments in the field of testing. Your email address will be added to the list of subscribers after registration. Every newsletter contains a link that you can use to unsubscribe. The newsletter’s subscriber database will not be provided to third parties.

1.5. Data security

Citrus Andriessen uses security procedures, as defined in the privacy regulations, to protect the data processed in order to prevent unauthorised access to this data.

1.6. Inspection, correction and right to object

You have the right to request inspection, correction and deletion of your data. To do so, contact us via privacy@citrusandriessen.nl.